Tuesday, October 27, 2026Acton, Massachusetts

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Opinion

A note of profound gratitude as I retire

As I step down as CEO, I reflect less on achievements and more on our quiet, profound connection.

Maile Hulihan. Photo: Trace Salzbrenner/The Acton Bridge
Maile Hulihan. Photo: Trace Salzbrenner/The Acton Bridge

Dear Reader,

As I step down as the first CEO of The Acton Bridge, I find myself reflecting less on the metrics of our success — the 14 New England Newspaper & Press Association awards, the new infrastructure, the growing donor base — and more on the quiet, profound intimacy of what we have built together.

When I accepted this role in early 2024, emerging from retirement to answer a call from the Board of Directors, I understood the logistical challenges of recalibrating a non-profit newspaper for long-term sustainability. But I could not have fully anticipated the emotional weight of the trust you placed in us. You didn’t just ask us to report the news; you asked us to care for you.

In a world increasingly fractured by misinformation campaigns and a cynical erosion of truth, the most radical move a community can choose to make is to gather around a shared reality. That is the essence of The Acton Bridge. We are not merely a conduit for information; we are a mirror reflecting the best and most complex parts of ourselves back to one another. 

Validating citizens’ voices

When we cover the nuances of a Town Meeting debate, we are not just recording votes; we are validating the voices of neighbors who care deeply about their schools and roads. When we profile a beloved educator or a brave firefighter, we are reminding ourselves that our community is held together by the invisible threads of kindness and duty.

My journey with you has taught me that “community” is not a geographic boundary; it is a practice. It is the active, daily choice to care about the well-being of those who live alongside us. It is the understanding that when a family struggles with a loss or when a local business faces an uncertain future, it is not an abstract statistic — it is a wound in the body of our town. 

Our journalism has always been driven by this belief: that accurate, compassionate reporting is a form of care. By holding public officials accountable, we protect you. By celebrating our triumphs, from the Kicks for Cancer fundraiser to the 250th anniversary, we nourish our collective spirit.

I have watched, with awe, how you have responded to this call. In an era when national news often feels overwhelming and disempowering, you have chosen to invest in the place you call home. 

Knowing that this newspaper operates without any government funding, you have donated not out of obligation, but out of love for the idea of Acton. You have shown that an informed citizenry is not a passive recipient of facts, but an active participant in the stewardship of democracy. Every dollar you gave, every story tip you shared, and every letter to the editor you wrote was a declaration that we matter to one another.

Confronting hard truths

There were moments of tension, of course. Journalism is not always comfortable; it requires us to confront hard truths and challenge our own assumptions. 

There were times when our reporting did not align with your personal views, and I am grateful for the civil, honest conversations that followed. Those dialogues are the lifeblood of a healthy democracy. They prove that we can disagree within a framework of civil discourse and we can seek the unvarnished truth without losing our humanity. In those moments, we proved together that the “Bridge” is strong enough to carry the weight of our differences.

As I leave, I want to emphasize that the future of this paper lies entirely in your hands. 

Collective commitment 

The sustainability of The Acton Bridge is not a matter of business strategy alone. It is a measure of our collective commitment to one another. The challenges we face — from funding the costs of high-quality journalism to the relentless noise of the digital age — are significant. But they are not insurmountable as long as we remember why we do this. 

We do it because we believe that knowing your neighbors is the antidote to isolation. We do it because we believe that a free press is the guardian of our liberty. And we do it because we believe that in Acton, we can build a model of sustainable quality journalism that is rooted in care, integrity, and hope.

To our incredible team: You are the heart of this operation. Your dedication to truth, your empathy for our subjects, and your tireless work ethic have set a standard that will endure long after I am gone. To the Board of Directors: Thank you for your unwavering faith in this vision. 

And to you, our readers: Thank you for being the reason we wake up every day and go to work. You have shown us that when a community cares for its own, miracles can happen.

As I return to my retirement, I carry with me the stories of Acton — the laughter at Ag Day, the solemnity of Memorial Day, the fierce debates at Town Meeting, and the quiet moments of connection that happen every day in our neighborhoods. These are the stories that matter. These are the stories that define us.

Please keep reading. Keep donating. Keep engaging. Keep caring. The work of democracy is never finished, and the bridge we have built together is strong enough to carry us forward into whatever comes next.

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